Privacy Policy
At Nevada Hotel and Suites, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our hotel services. Please read this policy carefully to understand how we handle your information.
Information We Collect:
1. Reservation Information: When you book a room with us, we collect information such as your name, contact details, check-in/check-out dates, and room preferences.
2. Payment Details: If you provide payment information, such as credit card details, we use this data to process your reservation and payments securely. We accept Visa and MasterCard.
3. Additional Adult Fees: When you request to have more than two approved adults in a room, an additional fee of N10,000 per head will be applied.
4. Key Card: If you misplace your key card, a fee of N3,000 will be charged for a replacement.
5. Personal Safe: We provide personal safes upon request to secure your valuable belongings.
6. Laundry and Room Service: You may opt for our laundry and room service options. We collect the necessary details to provide these services efficiently.
Check-In and Check-Out:
Early check-in before 10:00 am and late check-out after 12:30 pm will incur additional charges. Late check-out after 16:00 hrs will result in a full night charge.
Booking and Cancellation Policies:
- All bookings must be guaranteed at the time of reservation by cash, transfer, or POS payment.
- Cancellation is accepted up to 24 hours prior to arrival, subject to our cancellation policy.
Changes to Terms and Rates:
- Rates and terms are subject to change without prior notice. We recommend checking our website or contacting us for the most current information.
Security and Data Protection:
We employ advanced security measures to protect your personal information, and access to your data is restricted to authorized personnel only.
Contact Us:
If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, or delete your personal data, don’t hesitate to get in touch with us at info@nevadahotelsandsuites.com
You consent to the terms outlined in this Privacy Policy by engaging with our services. We may update this policy occasionally to reflect changes in our practices and services, so we recommend checking for updates regularly.
